Terms of service

Last updated: October 28, 2026

Welcome to Just Us! Coffee Roasters. These Terms of Service govern your use of our online store and purchases made through our website.

By using our website or placing an order, you agree to these terms, subject to your rights under applicable law.

1. Products and Availability

We make every effort to accurately describe our products, including their ingredients, sizes, prices and availability.

Product availability may change without notice. We reserve the right to discontinue products or limit quantities, subject to applicable law.

While we strive to ensure that product descriptions and photographs are accurate, packaging and product appearance may occasionally vary.

2. Pricing and Payment

All prices are displayed in Canadian dollars unless otherwise indicated.

Applicable taxes and shipping charges are calculated and displayed during checkout.

Payment must be completed using one of the payment methods accepted at checkout.

We make reasonable efforts to ensure pricing accuracy. If an error affects an order, we will contact you to explain the issue and any available options before proceeding.

3. Orders

After placing an order, you will receive an order confirmation.

We may need to contact you if a product is unavailable, payment cannot be processed, or additional information is required.

If we cannot fulfill an order, we will notify you and provide an appropriate refund.

We reserve the right to decline orders where permitted by law, including orders reasonably suspected of fraud or unauthorized activity.

4. Shipping and Delivery

We ship orders to the destinations offered during checkout.

Shipping costs and available delivery options are displayed before you complete your purchase.

Delivery estimates are provided in good faith but may be affected by carrier delays, weather, holidays or other circumstances outside our control.

If your shipment is missing, damaged or delayed, please contact us so we can investigate and help resolve the issue.

Nothing in this section limits any delivery or cancellation rights provided by applicable consumer protection laws.

5. Returns, Refunds and Cancellations

Returns, refunds and order cancellations are governed by our Returns & Refunds Policy, available on our website.

Food and beverage products generally cannot be returned for change-of-mind reasons, but we will work with customers to resolve damaged, defective, incorrect or misdescribed orders.

Your statutory consumer rights remain unaffected.

6. Food Products and Allergens

We encourage customers to review product descriptions, ingredient lists, allergen information and packaging before consuming our products.

If you have questions about ingredients or allergens, please contact us before ordering.

Product information on our website is not a substitute for the information provided on the product's packaging.

7. Website Content and Intellectual Property

The content on our website, including text, photographs, graphics, product descriptions and branding, belongs to Just Us! Coffee Roasters or its respective rights holders.

You may use our website for personal, lawful shopping and information purposes. You may not reproduce or commercially exploit our content without permission, except as permitted by law.

8. Acceptable Website Use

You agree not to use our website for unlawful or fraudulent purposes or interfere with its security or operation.

We may take reasonable steps to prevent misuse of our website.

9. Privacy

We handle personal information in accordance with our Privacy Policy.

Our online store uses Shopify and other service providers to process orders, payments and website operations.

Please review our Privacy Policy for information about how personal information is collected, used and protected.

10. Website Availability and Liability

We make reasonable efforts to maintain an accurate, secure and accessible online store, but cannot guarantee uninterrupted website availability.

To the extent permitted by applicable law, Just Us! Coffee Roasters is not responsible for losses arising solely from temporary website interruptions or events outside our reasonable control.

Nothing in these terms excludes or restricts liability or consumer rights that cannot legally be excluded or restricted.

11. Changes to These Terms

We may update these Terms of Service from time to time.

The version applicable to a purchase will generally be the version in effect when the order was placed, unless otherwise required by law or agreed with the customer.

Updated terms will be posted on our website with a revised date.

12. Governing Law

These terms are governed by the applicable laws of Nova Scotia and Canada, without limiting any mandatory consumer protections that apply in the customer's jurisdiction.

13. Contact Information

If you have questions about these Terms of Service or an order, please contact Just Us! Coffee Roasters using the contact information provided on our website.